Collection: Kaleido After-Sales Service

🔧 Warranty Service
✅ 1-Year Warranty: Enjoy one year of free repair service from the date of purchase for quality issues.
✅ Lifetime Maintenance: After the warranty period, we provide lifetime repair services at cost price to extend your roaster's lifespan.

🌐 Service Coverage
Whether you purchase directly from Kaleido Factory or through Official Kaleido Agents, you will receive the same professional one-on-one after-sales support.

🛠️ Service Scope
• Roaster performance troubleshooting
• Parts repair/replacement
• Roasting technique consultation

📞 Contact Us
Encounter any issues， Reach out to us quickly through:
✉ Email: support@kaleidostorm.com; may@kaleidostorm.com
✆WhatsApp: +86 180 7173 7528 (Response within 12 hours on workdays)

✨ Friendly Reminder

• Keeping your purchase receipt will speed up service processing.
• Damages caused by misuse or improper handling may incur additional fees.

• Please purchase only through official authorized channels to avoid scams.